INTEGRITYWe
will conduct our business with the highest ethical standards. We
require complete honesty and integrity in everything we do. We make
commitments with care. We do what we say we are going to do.
QUALITYWe
are committed to quality and the continuous improvement of our
products, services and processes. We will seek to improve the
company in our daily work.
SERVICEWe
will provide the best possible service to our customers. We will be
sensitive and responsive to their needs. We are customer driven. We
own problems.
ACCOUNTABILITYWe
will be personally and collectively accountable for our performance
and actions. We
insist on giving our best effort in the performance of our jobs. We
see a big difference between “good mistakes” (good effort –
bad results) and “bad mistakes” (laziness or sloppiness).
PEOPLEPeople
are the company’s most important asset. We will treat people
fairly and with respect. We will not practice or tolerate any form
of harassment or discrimination. We will reward initiative, loyalty
and outstanding performance. We are committed to the personal growth
and development of our employees through training and mentoring. We
will perform all our work in a safe way so as to protect the health
of our employee.
INNOVATIONWe
encourage creativity and innovation in the application of new and
existing technology to solve customer problems. We are
committed to technical superiority of our products and services.
RESOURCESWe
seek to guard and conserve the company’s resources as our own. In
other words we pinch pennies. We recognize that the company must be
profitable in order to satisfy our shareholders, to provide for our
personal security and to have capital to reinvest in the company.
CHANGEWe
embrace change and understand that it is the natural order of things
in business. We live in a competitive world and must compete in
order to survive.
PARTNERSHIPWe
will seek to develop mutually beneficial long-term relations with our
customers and suppliers. We want them to see
us as good business partners.
Parts Rio's warehouses provide service, components and warranty support for
our complete line of electrical and alarm parts. Rio's
nine warehouses are located in strategic ports to provide rapid
deployment for our marine customers.